Terms and Conditions for Salty Hearts Freediving

1. Booking and Reservation

Booking Confirmation:
A booking is confirmed only once full payment has been received. All tours and courses are subject to weather conditions and minimum participant numbers. Tours or courses may be canceled by us at any time prior to departure, in which case, you will be offered a full refund.

Age Requirements:
Participants must meet the age requirements specified for each tour or course. Minors (under 18) must be accompanied by a parent or guardian on all snorkel tours.

Changes to Itinerary:
Salty Hearts Freediving reserves the right to alter the tour or course itinerary due to unforeseen circumstances, such as weather or safety concerns. We aim to maintain the overall quality and safety of the experience.

2. Cancellation and Refund Policy

Cancellation by Participant:

• Cancellations made 14 days or more before the scheduled tour or course date will receive a full refund, minus the cost of any learning materials already provided (for courses).

• Cancellations made within 14 days of the scheduled date are non-refundable.

Cancellation by Salty Hearts Freediving:
We reserve the right to cancel or modify tours or courses due to adverse weather conditions, safety concerns, or other unforeseen circumstances. In such cases, participants will receive a full refund or the option to reschedule. If a course is canceled after it has already started, a partial refund may be provided, depending on the circumstances.

Retreats and Travel Insurance:
For retreats, it is highly recommended that participants have travel insurance, including coverage for cancellations of dives due to weather restrictions.

3. Health and Safety

Medical Conditions:
Participants with known medical conditions (e.g., heart conditions, respiratory issues) must disclose this information to us in advance. We reserve the right to deny participation based on health considerations. A medical form must be completed and signed for all Freedive courses. If you answer "yes" to any questions on the form, you may be required to obtain a doctor's approval before participating.

Pregnancy:
Pregnant individuals are advised to consult with their healthcare provider before participating in any snorkel or freediving activities.

Safety Briefings:
All participants must attend the safety briefing prior to the start of the activity, as failure to comply may result in exclusion from the tour or course, without refund.

4. Tour Conduct and Guidelines

Guide Instructions:
Participants must adhere to the instructions of the tour guides and skippers at all times for their safety and the safety of others.

Alcohol and Drugs:
The consumption of alcohol or illegal substances before or during the tour is strictly prohibited. Participants found under the influence of alcohol or drugs will be asked to leave the tour without refund.

Environmental Respect:
Participants must respect marine life and ecosystems. Touching, disturbing, or damaging marine organisms, coral reefs, or other natural habitats is prohibited. We encourage responsible tourism and conservation practices.

5. Liability and Waiver

Assumption of Risk:
Freediving and snorkeling involve inherent risks, including the risk of injury, drowning, or other accidents. By booking a tour or course, participants acknowledge these risks and confirm that they are physically fit for the activity.

Liability Release:
By participating in any activity with Salty Hearts Freediving, participants agree to release and hold harmless Salty Hearts Freediving, its employees, guides, and affiliates from any liability for injuries, accidents, loss, or damage occurring during the course of the activity.

Insurance:
We recommend that participants have their own personal insurance that covers risks associated with freediving and other water-based activities. Salty Hearts Freediving is not responsible for any personal property loss, injury, or medical costs incurred during the tour or course.

6. Photography and Marketing

Photo Release:
Salty Hearts Freediving may take photographs and videos during tours or courses for marketing and promotional purposes. By booking with us, participants agree that these images may be used in promotional materials, unless otherwise stated. If you do not wish for your images to be used, please notify us in writing prior to the tour.

7. Miscellaneous

Severability:
If any part of these terms and conditions is found to be invalid or unenforceable, the remainder will continue in full force and effect.

Governing Law:
These terms and conditions are governed by the laws of Australia, and any disputes will be resolved in the appropriate jurisdiction.

Changes to Terms and Conditions:
Salty Hearts Freediving reserves the right to amend these terms and conditions at any time. Participants will be notified of any significant changes.

By booking a tour or course with Salty Hearts Freediving, participants acknowledge that they have read, understood, and agree to these terms and conditions.

Salty Hearts Freediving
0490 887 931
24/02/25 - Date of Last Update.